1、 There are many ways to query EMS mail

1. Call EMS customer service: local area code + 11185.

2. Login www.ems.com.cn Query. When you inquire about international EMS mail, you can also go to the postal websites of relevant countries and regions through the inquiry link. (more developed countries, such as Britain, France, Germany, Australia, the United States, especially Germany, use EMS)

3. EMS email SMS query service, please enter www.ems.com.cn To understand the use of SMS query.

4. Login EMS website to enter the user's message, provide the email number and the specific address of the recipient in the message, we help you query, and tell you the query results when replying to the message. (you don't have to answer this step, and you can't get the result.)

5. In case of unsuccessful inquiry, the sender should take the EMS mail detail sheet (sender's deposit sheet) and receipt to the post office where you send the EMS mail for inquiry.

2、 EMS email number:

EMS mail number has 13 digits, of which the first two English letters are e, the second is the serial number (e.g. EA, EB, ED, etc.), the last two English letters CN represent the meaning of China, and the middle nine are Arabic numerals. Only when the mail number is complete and correct, can the mail information be found.

3、 EMS mail has been sent, but there is no information on the Internet?

When you can't find the email information on EMS website, please let us know in the user's message. Please provide the EMS email number and the specific address of the recipient accurately and completely. We will help you to inquire and reply to your inquiry results as soon as possible. (no need to check. I have to wait or ask the internal staff of the post office for help.)

4、 EMS mail information query time:

The validity period of EMS mail acceptance inquiry is four months from the date of mail delivery.

The delivery information of EMS mail can only be found on the Internet after the relevant links are processed. Generally speaking, you can find the delivery information four hours after the e-mail is sent.